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Terms of Service

Hosting4Writers.com provides services to writers, authors and freelancers worldwide. Hosting4Writers.com is responsible for protecting each client and providing them with the best services available. The following guidelines were designed to insure these services.

Content

All services provided by Hosting4Writers.com may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, unlicensed software or files, or material protected by trade secret and other statue. The subscriber agrees to indemnify and hold harmless Hosting4Writers.com from any claims resulting from the use of the service which damages the subscriber or any other party.

Examples of non-acceptable content or links: Pirated software, Illegal MP3s, Hackers programs or archives, Warez Sites, Child Pornography

Hosting4Writers.com will be the sole arbiter as to what constitutes a violation of this provision.


Unlimited Traffic/Hits & Server Resource Usage

Hosting4Writers.com is pleased to offer our clients unlimited traffic/hits, and server usage. Unlimited Traffic/Hits refers to the number of visitors to your website, NOT the amount of bandwidth/data transfer. Your account is still limited to the alotted bandwidth/data transfer included with your package. To maintain the integrity of our service the following traffic/usage limitations apply.

  • Sites with banners, graphics or cgi's running from their domain being used on other domains.
  • Sites with immense graphic archives or galleries.
  • Sites offering immense download archives, such as .zip, .tar, .ra and .GZ.
  • Sites running large chat room gatherings.
  • Sites using more than 20% of system resources

If you do not qualify for unlimited traffic/hits, your account may be required to be upgraded, or, Hosting4Writers.com may move your site to a different server, to reduce the load on the server you are currently residing. Hosting4Writers.com will be the sole arbiter as to what constitutes a violation of usage limitations. Bandwidth/data transfer will go unmonitored until you reach your account limit, then normal over-usage data transfer costs will apply ($1/100MB) or your account will be suspended.


Chat Rooms

Hosting4Writers.com does not allow clients to install their own chat rooms as these tend to be large system hogs and may fall into the usage limitations clause. We do provide an HTML-based cgi chatroom that runs without hindering the performance of the machine for others.


Background Processes/Programs

Hosting4Writers.com may allow programs to run continually in the background, these are considered on a one to one basis and a nextra charge may be incured based on system resources used and operational maintenance needed.


Cron Jobs

Hosting4Writers.com allows Cron Jobs to be conducted on our servers.


IRC

Hosting4Writers.com currently does not allow IRC or IRC bots to be operated on its servers.


Multiple Connections

Multiple telnet and ftp sessions are allowed, on a single hosting account.


Idle Timeouts

Hosting4Writers.com may disconnect any idle connection to the network. Average timeouts are: 300 seconds for FTP, and 2 hours for Telnet.


Commercial Advertising - Email

Spamming, or the sending of unsolicited email, from a Hosting4Writers.com server or using an email address that is maintained on a Hosting4Writers.com machine is STRICTLY prohibited. For general reference, we consider spam any email that is sent to more than 10 people at a time that did not ask for it to be sent to them.

Hosting4Writers.com will be the sole arbiter as to what constitutes a violation of this provision. Opt-In email is acceptiable, as long as Opt-Out/Removal request are fully honored. Please make an effort to limit outgoing mail on your account to no more than 1000 pieces per hour. Large mailings are preferred to be sent from the hours of 12AM - 8AM EST.


Server Abuse

Any attempts to undermine or cause harm to a Hosting4Writers.com server or customer of Hosting4Writers.com is strictly prohibited. Hosting4Writers.com will pursue legal action to the fullest extent for all abuse of the Hosting4Writers.com.


Suspension/De-Activation

If any terms or conditions are failed to be followed it will result in grounds for account suspension or de-activation. Hosting4Writers.com reserves the right to remove any account without prior notice. If Hosting4Writers.com deactivates your account(s) for violating policy, you forfeit your rights to a refund...and none will be given. No refunds for advance payments on de-activated accounts. Normal policy is a warning first, and account de-activation the second offense. Serious offenses may cause immediate de-activation.


Uptime Guarantee

Hosting4Writers.com strives to maintain a 99.5% network and server uptime service level. This uptime percentage is a monthly figure, and is is calculated solely by Hosting4Writers.com's authorized/contracted outside monitoring services. If Hosting4Writers.com fails to meet it's 99.5% uptime guarantee, and it is not due to one of the exceptions below, credits will be made available to each client, upon request, on a case by case basis. Hosting4Writers.com does not credit a full month's service for minor downtime. This would not be financially healthy for Hosting4Writers.com, and in turn would only negatively affect the service level Hosting4Writers.com provides to you. "Partial refunds for partial downtime" is our standard policy. In extreme circumstances, Hosting4Writers.com may distribute full month credits, but this is dealt with on a case by case basis.

Exceptions

Customer shall not receive any credits under this TOS in connection with any failure or deficiency of the Hosting4Writers.com network caused by or associated with:

  • Circumstances beyond reasonable control, including, without limitation, acts of any governmental body, war, insurrection, sabotage, embargo, "Acts of God" (ie...fire, flood, earthquake, tornado, etc...), strike or other labor disturbance, interruption of or delay in transportation, unavailability of or interruption or delay in telecommunications or third party services, failure of third party software or inability to obtain raw materials, supplies, or power used in or equipment needed for provision of the Service
  • Telco Failure (e.g., Verizon™ cutting a fiber line somewhere)
  • Backbone peering point issues (e.g., UUnet™ having a router go down in Virginia that wipes out internet service for the entire East Coast)
  • Scheduled maintenance for hardware/software upgrades
  • Hardware failure (faulty hardware is rare, but cannot be predicted nor avoided).
  • Software bugs/flaws (Expolits and bugs may develop that cause security issues or downtime)
  • DNS issues not within the direct control of Hosting4Writers.com
  • Network floods, hacks, attacks from outside parties or individuals
  • Failure or error of any Hosting4Writers.com's monitoring or measurement system
  • Client’s acts or omissions, including without limitation, any negligence, willful misconduct, or use of Hosting4Writers.com's service(s) in breach of Hosting4Writers.com policies outlined in this document, by Client or others authorized by Client.


Connectivity

Hosting4Writers.com's goal is to make the Hosting4Writers.com network available to client free of outages for 99.5% of the time. An "outage" is defined as an instance in which the client is unable to transmit and receive IP packets due to a Hosting4Writers.com failure for more than 15 consecutive minutes, excluding service failures relating to Hosting4Writers.com's scheduled maintenance and upgrades. The Hosting4Writers.com network does not include client premises equipment or any Telco access facilities connecting client's premises to such infrastructure. Hosting4Writers.com's goal is to keep Average Round-Trip Latency on the Hosting4Writers.com network to 85 milliseconds or less. Hosting4Writers.com defines Average Round-Trip Latency, with respect to a given month, as the average time required for round-trip packet transfers between the Hosting4Writers.com network and major US backbone peering points during such month, as measured by Hosting4Writers.com. Hosting4Writers.com's goal is to keep Average Packet Loss on the Hosting4Writers.com network to 1% or less. Hosting4Writers.com defines Average Packet Loss, with respect to a given month, as the average percentage of IP packets transmitted on the Hosting4Writers.com network during such month that are not successfully delivered, as measured by Hosting4Writers.com's authorized/contracted monitoring services.


Account cancellations

Your account can be cancelled ONLY by submitting through our online form. Other methods of cancellation are not valid.


General

Hosting4Writers.com reserves the right to change or modify this Terms of Agreement to benefit the client, and will post changes on this location, which will be made available to the client. Except as set forth in this TOS, Hosting4Writers.com makes no claims regarding the availability or performance of the Hosting4Writers.com network or servers. Specific terms/points of this TOS may be adjusted on a case by case basis.





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